Terms of Business

Effective Date: 02 October 2026

1. Structure & Definition of Agreement

• Legal Framework: These Terms of Business (‘Terms’) govern the relationship between GSN Safety Services Scotland Ltd (‘we’, ‘us’, ‘our’) and the client purchasing our services (‘the Client’, ‘you’).
• Incorporation: By requesting our services, paying an invoice, or utilising our digital workforce and health and safety platforms, you agree to be bound by these Terms. These Terms override any other documentation unless explicitly agreed in writing.

2. Services Provided

• Scope: We provide health and safety support, documentation, competency tracking, training matrices, and digital safety record-keeping platforms.
• Client Reliance: Our services are advisory. The Client retains ultimate statutory accountability for workplace health, safety compliance, and the verification of workforce qualifications.

3. Fees, Variable Payments & Invoicing

• Flexible Payment Terms: Fees for our services will be detailed in our individual invoices.
• Due Dates: Payment must be cleared in accordance with the specific timeline detailed on your invoice.
• Late Payments: We reserve the right to suspend access to our digital competency platforms and pause all advisory services if any invoice remains unpaid beyond its specified due date.

4. Data Protection & Processing

• DPA Integration: Both parties agree to comply with the UK GDPR and Data Protection Act 2018.
• Separate Agreement: Where we act as a Data Processor handling your workforce, subcontractor, or employee records, our data handling obligations are strictly governed by our standalone Data Processing Agreement (DPA).

5. Limitation of Liability (The Liability Cap)

• IMPORTANT NOTICE: YOUR ATTENTION IS PARTICULARLY DRAWN TO THE LIMITATIONS AND EXCLUSIONS DETAILED BELOW. THE FEES CHARGED FOR OUR DIGITAL PLATFORMS AND ADVISORY SERVICES HAVE BEEN CALCULATED REFLECTING THIS RISK ALLOCATION.
• Financial Cap: To the maximum extent permitted by law, our total aggregate liability to the Client for any breach of contract, negligence, delict, data incident, or breach of statutory duty arising out of or in connection with this agreement shall be strictly capped at £5,000.
• Reasonableness & Insurance: The Client acknowledges that this cap is fair and reasonable given the advisory nature of the services, the affordability of the fees, and the Client's ability to maintain its own comprehensive business interruption and employers' liability insurance. 
• Excluded Losses: Neither party will be liable to the other for any indirect or consequential commercial losses, loss of business profits, loss of revenue, loss of reputation, or anticipated savings.
• Uncapped Exceptions: Nothing in these Terms limits liability or excludes liability under Scots Law for fraud, fraudulent misrepresentation, or for death or personal injury caused by negligence.

6. Termination

• Notice: Either party may terminate the ongoing business relationship by giving the other party 30 days' written notice.
• Breach: We reserve the right to terminate access to our services immediately if you commit a material breach of these Terms.

7. Governing Law

• Jurisdiction: These Terms, and any dispute arising from them, shall be governed by and construed in accordance with Scots Law. Both parties submit to the exclusive jurisdiction of the Scottish Courts.